Pros

• Modern Interface with drag & drop capabilities.
• Ability to save social media logins for websites. Meaning, if you login with Facebook to another website, it will save that so you get prompted about it next time you visit that website.
• Multiple avenues of support (reddit, twitter, their forum, and email)
• More templates for saving items.
• Shared vaults to easily share items between accounts.

Cons

• More Expensive than other Password Managers at $60/year for Families and $36/year for Individuals.
• Confusing to organize items between vaults, categories, and tags.
• Support via email is super slow. They only email once, maybe twice, a day.
• Sharing vaults can only be done via the web vault. You cannot do that via the apps.
• If you are in the US, your data is stored in the US. It isn’t as secure because of this.

Our Review

1Password is one of the top password managers out there. It is made for business, personal, enterprise and developer use. It has features that Bitwarden does not have like saving GitHub Secrets, SSH Secrets/Keys, and more. In my review, I’m going to be going over why I decided to use Bitwarden over 1Password and what I think about it as a developer.

1Password is a great application, don’t get me wrong. There are millions of people and “over 100,000 businesses” that use it (according to 1Password).

Is 1Password glitchy/buggy?

It used to be buggier. I have been using it for the last couple of months and when I originally wrote this it was about a year ago. It has gotten a lot less buggy over the last few years. I’m keeping this in here as more of a cautionary tale. You may or may not experience these same issues.

Possible Bugs

Any other annoyances?

Yes, it is confusing how to sort items because you have…

• Vaults -> These can be used to separate logins and different items you have saved from one another so you can have a “Work” vault for work passwords and a “Home” vault for all of your other ones. Then you can filter which one is shown in the browser extension or desktop app or vice versa. Plus, you can share vaults with other 1Password users if you have a family account and they can see and update those passwords as well.
• Categories -> These contain the different types of items you have saved in your vault. “Login”, “Notes” and “Cards” are just some of the few types.
• Tags -> Just like anywhere else, an item can have one ore more tags. Tags can be uppercase or lowercase and are generally 1 word.

and the list goes on…

So, I never knew how to sort my passwords. Plus, when you try to use tags, when you are initially saving items you aren’t suggested tags. So, in your left sidebar you can have “Shopping”, “shopping”, and “SHOPPING”, etc. depending on how you typed it at the time. Then you have to go through and edit all of the items under each tag to combine and delete the extra tags. It is super annoying.

It has been brought up on their official forums back in April of 2022 with an “internal feature request opened for it” over a YEAR ago. No updates. If they really cared about this feature, it would have been added by now.

This next issue I have to preface & it will be long because it is a fresh issue that I am having.

Long Issue, if you want to read, otherwise skip.

Also, going through the above process I have found that you can expect a reply to your ticket around 8-10am EST and then assuming you reply within minutes, you can get 1 more reply around 1-5pm EST. That is ALL each day. Sometimes you may be able to squeeze 1 more but that is rare. Also, the 2nd reply is not guaranteed. Sometimes that becomes their first reply and you only get 1 reply that day. It is VERY slow. So if anything goes wrong with your account (billing or otherwise) you are screwed if Reddit goes under (may happen) or is unhelpful and no one is helping on their forums.